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Our Patient Satisfaction Scores Exceed National Average

Our patients always come first and are at the center of everything that we do. This is why our patient satisfaction ratings exceed the national averages. How do we calculate patient satisfaction? We use Press Ganey, the industry’s recognized leader in health care performance improvement, to gather feedback from all of our patients so we can continue to always excel in providing you the highest quality of care.

High Ratings Mean Highly Satisfied Patients*




"Everyone involved with my procedure was thoughtful, kind, and professional. I have recommended St. Lucie Eye Associates and the One Day Surgery Center to many of my friends."

"They were wonderful! They made me feel so comfortable it felt as if I were at home. HONEST!"

"The facility was spotless, the staff was courteous and professional. The procedure was explained to me in very detailed manner. Overall the experience was great!"

"Dr. Rana listened to my request & gave me the eyesight that I wanted. I could see well shortly after surgery."

"I was very impressed with the whole system"

"I felt very comfortable at the facility. Everyone was very friendly and informed me of what was happening during every step of the procedure. I was called later in the day by someone at the facility to make sure I was doing ok and again the next day."

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Care Centered on Our Patients

Press Ganey is one of the tools we voluntarily participate with in order to help us measure how well we are doing according to the people who matter most—you. They administer a specific kind of survey to our patients, the Consumer Assessment of Healthcare Providers and Systems Outpatient and Ambulatory Surgery Survey (OAS CAHPS). The Press Ganey CAHPS database is more than four times larger than any other competitor in the industry. We are not required to participate in this type of survey, but in order to gain valuable insights and experience, we do. Survey results are not required to be published, but in order to be transparent and provide the best representation of our center we choose to make those results available to our new and current patients.

About the Press Ganey Satisfaction Survey

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*National Benchmark for Patient Satisfaction and Likelihood to Recommend are 86% and 84% respectively.